Great Art Inspired by Water

Hours: Tuesday - Sunday, 10am - 5pm


Part Time Visitor Experience Associate

Overview
The Minnesota Marine Art Museum (MMAM) is seeking a part-time (30 hours/week) Visitor Experience Associate to work at the front desk to welcome visitors, take admissions and complete museum store transactions. 

Hours and Compensation
The position is part-time (30 hours/week), non-benefited, working Thursdays-Sundays from 9:30 AM-5:00 PM. Compensation is $13/hour.

Skills and Experience
  • Excellent customer service skills 
  • Excellent communication skills
  • Experience with Square point of sale system or the ability to learn new computer software quickly
  • Retail or customer service experience preferred
  • Museum or arts organization experience preferred
  • Experience working with diverse populations

Responsibilities
Visitor Services: Create and maintain a welcoming and inspiring environment
  • Comfortable being “the face” of the museum, as you’ll welcome and engage with all visitors and volunteers to MMAM
  • Proactively and warmly welcomes guests, responds to questions, and offers assistance – always showing the highest quality of customer service
  • Creates and maintains a positive and inviting experience for Museum visitors, that is conducive to repeat visits, new and renewing memberships, and positive word of mouth for MMAM
  • Handles all transactions (admissions fees, memberships, donations, gift shop purchases, etc.) that are conducted at front desk
  • Thoughtfully and proactively promotes MMAM memberships and benefits, keeping in mind MMAM’s vision of being a visual art institution dedicated to community engagement and the exhibition and interpretation of great art inspired by water
  • Knows, shares, and promotes upcoming exhibitions, education programs, and events
  • Assist retail manager, including receiving and shipping packages, counting inventory, restocking, and general store upkeep
  • Welcomes, supports, and gets to know MMAM volunteers during their shifts, building rapport and showing gratitude to all as valued members of the team
  • Other duties as assigned and needed

Able lift 10 pounds; combination of sitting and standing for scheduled shifts; occasional use of rolling, step ladder

 

How to apply

  • Please send a resume and cover letter to hello@mmam.org to apply. Position open until filled.